General FAQs
Q: Can I use my cell phone at MedRay Imaging?
A: Cell phone conversations can be disruptive and discourteous to our other clients. Please turn off your cell phones when you are within MedRay Imaging. If you must make or receive a cell phone call kindly step into the building foyer or outdoors to do so. We provide a courtesy phone upon request at the main MedRay reception desk for short urgent telephone calls.

Q: Do you do blood work too?
A: No, we perform Medical Imaging tests: X-ray, a full range of Ultrasound examinations including 4D obstetrical Ultrasound, Bone Densitometry and Mammography only. A full service pharmacy, medical laboratory and other services are available elsewhere in the same building we are located in.

> Link to directory of services in Gordon Professional Centre

Q: How do I View CDs?
A: For X-ray and all Ultrasound studies except for 4D Baby Pictures:

Insert the CD into drive.
• After several seconds a "Browse for Folder" box will appear with the CD icon already selected – click on OK.
• The Patient List screen will appear. Click on the directory box in the upper left-hand corner of the screen (to the left of the yellow folder icon
immediately below the word “Directory”).
• Click “Load” (immediately above the word Directory). The first image will be displayed.
• To scroll through the images use the "Pre Ser" and "Next Ser" buttons on the toolbar at the top of the screen.

A: For 4D Baby Obstetrical Ultrasounds:

• Place the CD disc into your computer's CD drive.
• Double click to open the CD. The images will open automatically already in JPEG format.