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Medical Records Policy

Release of Medical Records

  • Digital examinations (recorded on CDs) and reports will be released to authorized healthcare providers or the patient only where a medical record release has been requested either verbally or in writing.

  • Authorized healthcare providers include but are not limited to:

a. Physicians

b. Hospitals

c. Cancer Control Agency

d. Midwives

e. Nurse Practitioners

  • Requests for medical records from others (Lawyers, WorkSafeBC, Chiropractors, Physiotherapists, Naturopaths, etc.) will not be released without receipt of a "Request for Access to Personal Information Form¨ signed by the patient for all requested records.

  • Requests from authorized others, persons or agencies for patient information will be charged as follows:

a. Report only - no charge
b. Report + CD - $20 per study
c. Expedited CD - $40 per study 
d. Medical-Legal Reports $144.90 per record request

  • Requests for medical records accompanied by a signed court order will be released.



Retention of Medical Records

  • Imaging procedures recorded on film, CDs or electronic archive will be retained and accessible for a period of 7 years from the date the procedure was completed.

  • Diagnostic Reports shall be retained for a minimum period of 7 years.

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